Right of withdrawal

If you are contracting as a consumer, you may cancel a Contract at any time within 14 days from the shipping confirmation of your order. Your right to cancel the Contract shall apply only to products that are returned in the same condition in which you received them. You must also include all instructions, documents and packaging products. There will be no refund if the product has been used or is damaged, so you should be careful with / the product / s while in their possession. Please try with reasonable care products whilst in your possession and keep, if possible, the original box and packaging in case of return. This provision does not affect consumer rights recognized by law.
The withdrawal period will expire after 14 calendar days from the day you or a third party indicated by you, other than the carrier acquired possession of the product.
To exercise the right of withdrawal, you must notify us at the address Try Us its decision to withdraw from the contract by an unequivocal statement (eg a letter sent by mail, fax or email ). You may use the model form provides
VEGA MAKING BUSINESS in their contact section provides through its website, although its use is not mandatory. You also have the option to electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website If you use this option, we will communicate without delay in a durable medium (eg by email) receipt of such a withdrawal. Also if you wish you can use other means of communication which will have to include the information requested in the standard form attached .Customized products for the customer are not returnable.
To meet the withdrawal period it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.

Effects of withdrawal

In case of withdrawal meanwhile, we will refund all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from the choice by you of a type of delivery other than the least expensive mode of delivery ordinary that we offer) without undue delay and in any event no later than 14 calendar days from the date on which we are informed of its decision to withdraw from this contract. Will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly provided otherwise; in any case, will not incur any fees as a result of the repayment.
We may withhold reimbursement until we have received the product or products or until you have supplied evidence of repayment thereof, whichever condition is met first.
You must restore or directly deliver products or dirreción that we provide, without undue delay and in any case
later than within 14 calendar days from the date on which you communicate its decision to withdraw from the contract. The deadline is met if you send back the goods before the period has ended. You must bear the direct cost of returning the goods.

Model withdrawal form

- Attn (here you must insert the name of the entrepreneur, your full address and, if available,
fax number and email address):
- That I inform / communicate (*) to desist from my / we gave our (*) contract of sale
following good / provision of the following service (*)
- Request for / received (*)
- Name of consumers and users or consumers and users
- Address of consumers and users or consumers and users
- Signature of consumers and users or consumers and users (only if this form is submitted in
- Date
(*) Delete as appropriate.

Link to model internal Web Form.




CIF: 04172601X


Calera, 3. Local 40
28760 - Tres Cantos